Gartner Expert

Chelsea Gross

Director, Advisory

Chelsea Gross is a Senior Principal covering Gartner Digital Benchmarking across retail sectors for advisory clients. Ms. Gross specializes in Luxury Fashion and Spirits, previously working in both the Beauty and the Specialty Retail verticals.

Previous experience

At Planet Retail, Ms. Gross led custom retail advisory work for Consumer Electronics, CPG and Big Box clients. Topics included "Future of In-Store Merchandising" and "In-store Digital Best Practices".

Professional background

Planet Retail (now Edge by Ascential)


Areas of coverage

Digital Commerce

Social Marketing

Digital Performance Benchmarks


Bowdoin College, Anthropology & Economics With Honors

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