Gartner Expert

Chris Jackson

Director Analyst

Chris Jackson is a Research Director with Gartner for Technical Professionals research team. Mr. Jackson specializes in Microsoft cloud technologies such as SharePoint, Teams and OneDrive and associated Microsoft 365 technologies. The topics he currently focuses on include SharePoint, Teams and OneDrive architecture, planning, migration and adoption.

Mr. Jackson has spent more than 15 years working with Microsoft collaboration tools, both on-premises and in the cloud. In his former profession as an IT consultant and contractor, he has worked in various industries including Finance, Logistics, Central Government and the Utilities Sector.

Previous experience

Has extensive hands-on experience with all aspects of Office 365, as well as the end-to-end business and digital transformation journey from initial design and architecture, through to delivery and beyond.

Professional background

DB Cargo UK

Office 365 Consultant

Lowell Group Ltd

Office 365 & End User Computing Project Lead

Just Group (formerly Partnership Assurance)

SharePoint Team Lead


BSC (hons) Health & Sports Studies - University of Huddersfield

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Top Issues That I Help Clients Address

1Guidance on the design, architecture, planning, and implementation of SharePoint, Microsoft Teams and OneDrive

2SharePoint, Teams and OneDrive best-practice in terms of site and content structures including taxonomy

3Expertise and guidance on the migration of content from legacy systems, file servers and SharePoint on-premises to Microsoft 365 and SharePoint Online

4Peripheral knowledge of Microsoft cloud security and compliance tools such as EM+S, Identity Protection, Information Protection, Azure AD Conditional Access policies and Microsoft Cloud App Security