Gartner Expert

Chris Pang

VP Analyst

Chris Pang is a Vice President Analyst in Gartner's Technology & Service Provider Research Group and Gartner Vendor Lead for Oracle.

As part of the Tech CEO research practice his research is focused on helping emerging providers to be successful. In addition Mr. Pang covers Human Capital Management (HCM) and ERP technologies working across Gartner's end-user, vendor and investor client base. He also leads Gartner's global coverage for employee expense management software and technology trends for recognition and rewards software.

As Gartner Vendor Lead for Oracle, he is responsible for the curation and communication of Gartner's overall position on Oracle.

From 2017-2020 he was Gartner Vendor Lead for Workday, where he was similarly responsible for crafting and coordinating Gartner's research position on Workday.

Previous experience

Prior to joining Gartner, Mr. Pang worked at BTexact Technologies, researching security technologies used in mobile and wireless communications.

Professional background

BTexact Technologies



M.S., Secure Electronic Commerce, Royal Holloway, University of London

M.A., Modern History, Royal Holloway, University of London

B.A., With Honors, History, University of Portsmouth

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Top Issues That I Help Clients Address

1TSP clients: Market intelligence, product and business strategy for HCM/HR and ERP vendors

2ITL clients: Advice on HCM and ERP software (large enterprise and midmarket)

3Invest clients: Market overview, vendor analysis, market forecast for HCM and ERP markets

4ITL : Expense management software/ technology; contract reviews for major expense software vendors (SAP Concur, Chrome River)

5Workday: Questions on General Strategy. SAP: Questions on Cloud Strategy/ Products (Concur, SuccessFactors)