Gartner Expert

Chris Poole

Practice Vice President

Chris Poole is a Research Practice Vice President and leads the CSCO Strategy and Planning Team. This team focuses on the development and deployment of supply strategy, best practices in supply chain planning and the enabling technology in both of these areas

Chris is also Symposium Chair for the events in Orlando and London in 2022

Previous experience

Mr. Poole has over 31 years of experience in supply chain and sales in consumer products, retailing and consulting. In his previous roles, he has had both leadership and functional responsibility for customer logistics, customer service centers, order to cash, large-scale physical distribution operations, demand and supply planning, sales and operations planning (S&OP), network design and project management.

Professional background

Procter and Gamble

Physical Distribution Director, Europe, Customer Service/Logistics Director, UK


Global Customer Service Devt. Director, Supply Chain Director, Great Britain

Musgrave Retail Partners

Supply Chain Director, Great Britain

Areas of coverage

Supply Chain Planning

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Top Issues That I Help Clients Address

1Supply Chain of the Future - key trends - Customer Experience, Circular Economy, Digitalization

2Customer Fulfillment - including order to cash / Joint value creation through collaboration between supply chain partners

3Supply Chain Planning - Maturity / S&OP Metrics / S&OP planning horizons

4Supply Chain Planning - Transformation / Organization Design / Future Trends