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Gartner Expert
Chris Poole
Practice Vice President
Chris Poole is a Research Practice Vice President and leads the CSCO Strategy and Planning Team. This team focuses on the development and deployment of supply strategy, best practices in supply chain planning and the enabling technology in both of these areas
Chris is also Symposium Chair for the events in Orlando and London in 2022
Previous experience
Mr. Poole has over 31 years of experience in supply chain and sales in consumer products, retailing and consulting. In his previous roles, he has had both leadership and functional responsibility for customer logistics, customer service centers, order to cash, large-scale physical distribution operations, demand and supply planning, sales and operations planning (S&OP), network design and project management.
Professional background
Procter and Gamble
Physical Distribution Director, Europe, Customer Service/Logistics Director, UK
Diageo
Global Customer Service Devt. Director, Supply Chain Director, Great Britain
Musgrave Retail Partners
Supply Chain Director, Great Britain
Areas of coverage
Supply Chain Planning
Top Issues That I Help Clients Address
1Supply Chain of the Future - key trends - Customer Experience, Circular Economy, Digitalization
2Customer Fulfillment - including order to cash / Joint value creation through collaboration between supply chain partners
3Supply Chain Planning - Maturity / S&OP Metrics / S&OP planning horizons
4Supply Chain Planning - Transformation / Organization Design / Future Trends