Gartner Expert

Christopher Ambrose

VP Analyst

Chris Ambrose specializes in vendor management, helping clients develop and mature their vendor management discipline and organizations. He specializes in the activities of vendor performance, relationship, risk and contract management, as well as strategic vendor management. His coverage includes solutions and tools for identifying, monitoring, and mitigating third-party and vendor risks.

Previous experience

Mr. Ambrose had more than 15 years of experience in the IT services industry. Prior to joining Gartner, he held various management positions across EDS's financial services and government vertical business units, including customer care, business development, account management and service delivery.

Professional background

Electronic Data Systems (EDS)

Account Manager

Areas of coverage

Sourcing, Procurement and Vendor Management Leaders

Vendor Management Strategy and Operations

Education

B.A., Economics, University of Maryland

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Top Issues That I Help Clients Address

1Developing a vendor management program, office or discipline

2Managing strategic IT vendors and service providers and an ecosystem of supply

3Developing and operating a vendor risk management program

4The market for IT vendor risk management solutions

5Managing vendor performance including performance metrics and scorecards