Gartner Expert

Christopher Trueman

Principal Analyst

Christopher Trueman is a Principal Analyst covering digital workplace applications as part of Gartner's IT leaders research group with a focus on unified communications and collaboration (UCC) solutions.

Mr. Trueman helps Gartner clients make strategic decisions about deployment options, vendor selection and overall trends in the unified communications and collaboration space.

Previous experience

Prior to joining Gartner, Mr. Trueman worked as a Product Manager for UC applications covering the midsize to very large enterprise segment for a global UC vendor. He also acted as a Project Manager responsible for leading the development of an enterprise-grade contact center application.

Professional background

Unify

Product Manager and Project Manager

Areas of coverage

Digital Workplace Strategy

Digital Workplace Applications

Education

B.S., Biology, University of Florida

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Top Issues That I Help Clients Address

1Understanding pros and cons when making UC/UCC/UCaaS vendor selection

2Understanding deployment options (on-premises, cloud or hybrid)

3Key factors affecting end-user adoption for enterprise communications and collaboration technology

4How to address overlaps in communications and collaboration portfolio

5Understanding Microsoft's roadmap for Microsoft Teams and Skype for Business