Gartner Expert

Christopher Trueman

Sr Principal Analyst

Christopher Trueman is a Principal Analyst covering digital workplace applications as part of Gartner's Employee Experience Technologies research group with a focus on unified communications and collaboration (UCC), meeting solutions, visual collaboration platforms, and enterprise collaboration use cases for virtual and augmented reality. His core focus is on internal communication and collaboration technologies to support modern, digital workers.

Mr. Trueman helps Gartner clients make strategic decisions about deployment options, vendor selection and change management, and provides advice on market trends.

Previous experience

Prior to joining Gartner, Mr. Trueman worked as a Product Manager for UC applications covering the midsize to very large enterprise segment for a global UC vendor. He also acted as a Project Manager responsible for leading the development of an enterprise-grade contact center application.

Professional background


Product Manager and Project Manager

Areas of coverage

Digital Workplace Strategy

Digital Workplace Applications


B.S., Biology, University of Florida

Read More Read Less

Top Issues That I Help Clients Address

1Understanding pros and cons when making UC/UCC/UCaaS vendor selection

2Understanding deployment options (on-premises, cloud or hybrid)

3Key factors affecting end-user adoption for enterprise communications and collaboration technology

4How to address overlaps in communications and collaboration portfolio

5Understanding Microsoft's roadmap for Microsoft Teams and Skype for Business