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Gartner Expert
Christopher Trueman
Principal Analyst
Christopher Trueman is a Principal Analyst covering digital workplace applications as part of Gartner's Employee Experience Technologies research group with a focus on unified communications and collaboration (UCC), meeting solutions, visual collaboration platforms, and enterprise collaboration use cases for virtual and augmented reality. His core focus is on internal communication and collaboration technologies to support modern, digital workers.
Mr. Trueman helps Gartner clients make strategic decisions about deployment options, vendor selection and change management, and provides advice on market trends.
Previous experience
Prior to joining Gartner, Mr. Trueman worked as a Product Manager for UC applications covering the midsize to very large enterprise segment for a global UC vendor. He also acted as a Project Manager responsible for leading the development of an enterprise-grade contact center application.
Professional background
Unify
Product Manager and Project Manager
Areas of coverage
Digital Workplace Strategy
Digital Workplace Applications
Education
B.S., Biology, University of Florida
Top Issues That I Help Clients Address
1Understanding pros and cons when making UC/UCC/UCaaS vendor selection
2Understanding deployment options (on-premises, cloud or hybrid)
3Key factors affecting end-user adoption for enterprise communications and collaboration technology
4How to address overlaps in communications and collaboration portfolio
5Understanding Microsoft's roadmap for Microsoft Teams and Skype for Business