Gartner Expert

ck Andrade

Sr Director Analyst

ck Andrade is a Senior Director, Analyst on the healthcare industry research team. She helps clients broadly in healthcare technology with product planning, development, product introduction and lifecycle management, with a focus on Digital Health Platforms and Virtual Care (e.g., remote monitoring, eICU, virtual visits, and virtual consultations). At Gartner, ck builds on her insights gained from 35+ years of hands-on industry experience in North America and Europe, which included expertise in taking digital technologies from vision to market; establishing and managing clinical healthcare services; providing clinical care in physical therapy and psychotherapy; and teaching and research in academic settings.

Previous experience

Prior to joining Gartner, Dr Andrade was Portfolio Marketing Leader Healthcare Technology at Philips. A long-time digital innovator, her 25 + years career in technology began in software development in Silicon Valley startups, including Siebel, and evolved into global Technical Product Management, Portfolio Management and Marketing roles. In these positions, she shaped innovation strategies and brought to market medical devices, provider and consumer-facing apps, and digital health platforms for Robert Bosch Healthcare, the Ontario Telemedicine Network, United Healthcare, Philips and other healthcare companies and technology vendors. Her administrative and clinician experience in healthcare spans 35+ years in settings from ICU to home care.

Professional background

Philips (USA and Netherlands)

Portfolio Marketing Leader and Sr. Director Product Management & Marketing

Bosch Healthcare (USA and Germany)

Product Manager

Siebel Systems (USA)

Senior Manager, Web Technology and Manager, QE Web Development

Areas of coverage

Go-to-Market Strategy

Healthcare and Life Science Digital Optimization and Modernization

Healthcare and Life Science Digital Transformation and Innovation

Industry Product Planning and Strategy

Education

Ph.D. (Evaluation), Dept of Measurement, Evaluation and Computer Applications, University of Toronto

M.Ed., (Applied Psychology), Ontario Institute for Studies in Education

B.Sc. (Physiotherapy), Dept of Rehabilitation Medicine, University of Toronto

Internship Biomedical Engineering, University of Toronto

Web Application Developer Certificate, San Francisco State University

Innovation and Entrepreneurship Certificate, Stanford University

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Top Issues That I Help Clients Address

1Healthcare technology products and services for the healthcare provider market: product planning; product development; product introduction; product lifecycle management

2Go-to-market advice on broad industry trends and directions (global, not individual country or region specific)

3Understanding and addressing the needs of healthcare provider buyer personas

4Using healthcare technology products and services to achieve the quadruple aim in healthcare

Latest research and insights