Cynthia Phillips is an analyst in Gartner's Strategic Portfolio Management team. Dr. Phillips specializes in industrial and organizational psychology including cyberpsychology, change leadership, influencing tactics, effective communication, conflict aptitude and employee commitment. She also covers best practices for business process improvement, EPMOs and strategic initiatives. Her mission is to support clients at the intersection of people, process and culture to effect positive change.
Enterprise initiatives, business process transformation and change leadership in a wide variety of functions (e.g., supply chain, human resources, finance, safety, customer service, clinical research operations, etc.)
Teleflex
Director, Global Project Management
McKesson
Director, Portfolio Management & Operational Excellence
ST Microelectronics
Global Supply Chain Manager / New Products / Project Manager
Best-in-Class Portfolio Office
Strategic Portfolio Management
Enterprise Transformation Enablement
A. PhD, Industrial & Organizational Psychology
B. MA, Negotiation & Conflict Resolution
C. BS, Business Management
D. Lean Six Sigma Black Belt
E. Project Management Professional
F. Professional of Human Resources
1Organizational change management, change resistance, strategic transformation
2Stakeholder influencing, communication, workplace culture and behaviors, bias, conflict, fatigue, motivation, innovation / creativity
3Strategic Portfolio Management, E/PMOs, program & portfolio management
4Lean Six Sigma / Continuous Improvement / Operational Excellence