Gartner Expert

Dan Tolan

Sr Director Analyst

Dan Tolan is an analyst with Gartner's Tech Product Manager team within the Technology and Service Providers research unit. His research focuses on cross-domain product management issues with an emphasis on B2B enterprises. Mr. Tolan joined Gartner in 2022.

Prior to Gartner, Mr. Tolan served in product management and product leadership roles for more than 20 years in companies of all sizes from startups to the largest enterprises. His experience spans hardware and enterprise B2B software product management in industries such as computer hardware, enterprise systems management, business service management, pricing optimization, travel revenue management, CPQ, social media, and mobile enterprise asset management. He has extensive experience in M&A strategy and integrating acquired products and teams at multiple firms and has also co-owned and managed multiple companies.

Previous experience

Product Management and Engineering Executive - B2B Enterprise Software

Professional background

Innovapptive, Inc.

Executive Vice President, Products and Innovations

Truss App, Inc.

Chief Product Officer

PROS, Inc.

Vice President, Product Management and User Experience

Areas of coverage

Product/Service Organization and Leadership

Product/Service Discovery and Validation

Product/Service Design and Creation

Product/Service Introduction and Delivery

Product/Service Evolution and Management


Bachelor of Science in Business Administration

University of Texas at Dallas

summa cum laude

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Top Issues That I Help Clients Address

1Building a compelling product strategy and roadmap

2Improving cross department collaboration and communication

3Post acquisition product portfolio and team integration

4Transitioning products and teams from on premise/license and maintenance to Cloud/SaaS

5Increasing the efficiency and effectiveness of product management organizations