Gartner Expert

David Sugden

Sr Principal Analyst

David Sugden is a Senior Principal Analyst in Gartner’s Business & Technology Insights, sitting within Gartner's Enterprise Architecture team and formerly a member of the Technology Innovation practice. He is also a former Gartner Future Lab Associate, supporting with Gartner's far horizon research.

David’s research is dedicated to helping organizations build the right foundations to become future-fit, with a particular emphasis on process intelligence (including technology providers and emerging concepts/techniques such as agent mining), emerging technologies inclusive of AI, trendspotting, and innovation. He recently started new research areas on the concept of a digital twin of an organization (DTO), dynamic architecture, autonomic business.

David works closely with IT leaders such as CIOs, CTOs, and heads of EA, guiding them as they explore possible digital futures to achieve their desired future states. David supports with dynamic and future state architecture, including the use of emerging technology radars.

His research also covers EA assessment and IT scorecards, and topics around enhancing process maturity.

Previous experience

Prior to joining Gartner, Mr Sugden was studying towards his masters of science in International Business.

Professional background

Blue Coat , Educator, 4 years

Areas of coverage
  • Enterprise Architecture Leadership ​

  • Future-State Architecture and Governance

  • Emerging Technology Adoption​

Education

Bachelors of Science, History, University of Birmingham (First Class)

Masters of Science, International Business, University of Birmingham (Distinction)

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Top Issues That I Help Clients Address

01

What are process intelligence best practices, or how do I get started with process improvement?

02

What emerging technologies should we be aware?

03

How do I get started with trendspotting, or stay on top of trends and disruptions?

04

How can I build, shape, or define my digital future?

05

How do I start an EA practice?