Gartner Expert

Dawn Singer

Sr Director Analyst

Dawn Singer is a Senior Director, Analyst in Gartner's Procurement, Asset and Vendor Management team helping clients with IT procurement and contract negotiations. Mrs. Singer has experience in IT procurement organization and management, sourcing and vendor management. She also has extensive experience in contract negotiations with all types of technology vendors to ensure win-win outcomes for both the client and supplier.

Previous experience

Mrs. Singer led the IT Procurement organization for a large financial services company for over twenty-five years. She centralized the IT procurement function which included responsibility for all technology contract negotiations, IT procurement process, sourcing for IT, invoice reconciliation, IT subscription and maintenance renewals, contract management, software reconciliation, technology disposals and creating and tracking procurement KPIs. Dawn Singer managed technology suppliers during multiple company acquisitions and divestures both domestically and internationally. She was responsible for supplier software audits. She partnered with the technology finance teams on budgets and chargeback creation. Mrs. Singer partnered with the legal group to develop contract negotiation strategies and processes based on contract risk.

Professional background


Vice President, IT Procurement

Areas of coverage

Sourcing, Procurement and Vendor Management Leaders

IT Contracts Negotiations


Master of Business Administration from Fordham University

Bachelor of Arts with a Computer Science major from Queens College of the City University of New York

Read More Read Less

Top Issues That I Help Clients Address

1IT procurement process and organizational structure

2IT procurement organization and skills

3Developing and negotiating IT contracts

4Software audit strategies, policies, and processes

5Developing and executing IT sourcing strategies