Dean Lacheca is a Research Director in Gartner's CIO research and advisory group. Within that group, he is part of a global team focused on supporting public sector CIOs and technology leaders. Mr. Lacheca provides thought leadership around the transition to digital government. He covers topics including digital strategy, digital workplace, open data, government case management and citizen engagement. His research also includes the adoption and potential impact of emerging technology trends, such as artificial intelligence, on government.
Prior to joining Gartner, Mr. Lacheca worked in the public sector space for more than 20 years including 11 years at the government owned worker's compensation insurer in Queensland, Australia. As Head of Digital Service, he was responsible for their digital transformation including the establishment and execution of their digital strategy. During his tenure, he was focused on legacy modernization, establishing Agile, UX/CX design practices and the adoption of a bimodal approach to solution delivery.
Head of Digital Services and Manager of Solution Delivery
Government Digital Transformation and Innovation
Government Technology Optimization and Modernization
Building and Expanding a Digital Business (retired)
Bachelor of Science, Computer Science and Pure Mathematics, University of Queensland
1Developing and implementing digital government strategy
2Designing and building a multichannel citizen engagement strategy
3Establishing and sustaining open government data and API programs
4Business case development, helping CIOs position technology as a business enabler and IT as a partner