Gartner Expert

Diana Sanchez

Sr Director Analyst

I help CHROs understand how AI is impacting the workforce and translate that understanding into practical workforce strategies that deliver business value while keeping humans at the center.

Previous experience

Prior to joining Gartner, I spent nearly two decades working at the intersection of finance, open innovation, and people across global financial institutions including HSBC, Silicon Valley Bank, JP Morgan Chase, and Citi. Most recently at HSBC, I designed and launched a global AI people strategy across a workforce of 230,000 employees, partnering closely with HR, executive, and AI leaders to support large-scale workforce transformation. I also served as Head of Strategic Partnerships and Corporate Venture Capital, where I built the bank's open innovation unit and launched its first CVC presence in Latin America. Earlier in my career, I held senior leadership roles at Silicon Valley Bank, where I built and executed regional growth strategies for the tech and life sciences startup ecosystem. Prior to that, I held multiple roles across retail, business, and commercial banking at JP Morgan and Citi. Across my career, I have advised executives, founders, and HR leaders on growth, innovation, and organizational change at scale.

Professional background

HSBC Group , AI People Strategy Lead, 1 years

HSBC Mexico, Head of Strategic Partnerships and Corporate Venture Capital, 2 years

Silicon Valley Bank, Sr. VP, Startup Banking, 2 years

HSBC US, International Manager, 5 years

Washington Mutual / JP Morgan Chase Bank / Citi, Multiple roles in Retail, Business, Commercial Banking, and Team Management, 10 years

Areas of coverage
  • AI's Impact on the Future of Work

Education

Master’s Degree, Communications

Bachelor’s Degree, English Studies

Read More Read Less

Top Issues That I Help Clients Address

01

AI’s impact on the workforce

02

AI workforce strategy and governance

03

AI workforce enablement and programs

04

HR’s role in enterprise AI transformation