Gartner Expert

Duncan Prosser

Managing Vice President

Duncan Prosser is an MVP in the Infrastructure and Operations practice within the ITLTP group. Duncan manages a team of research analysts focusing on enterprise data storage, backup and recovery, data protection technologies, disaster recovery, hybrid infrastructure, virtualization modernization as well as digital communications governance and archiving. Prior to re-joining the I&O practice, Duncan was a team mamager within the software engineer practice. He began his Gartner career as a research analyst for four years within the Infrastructure and Operations group, focusing on leadership topics.

Previous experience

Prior to joining Gartner, Mr. Prosser worked for the U.K.'s manufacturing membership organization Make UK as the Head of Infrastructure and Operations. Due to the broad nature of Make UK's portfolio he gained experience with several industries. Prior to that he worked within the finance industry in insurance broking. He started his career as a network consultant. He is a Chartered IT Professional, member of the British Computer Society and is certified ITIL Expert.

Professional background

Make UK, Head of Infrastructure and Operations, 10 years

Swinton Insurance, Technical Manager, 8 years

Vantage Computer Solutions, Senior Network Consultant, 4 years

Areas of coverage
  • Cloud and Hybrid IT Strategy

  • AI, Cloud and Data Center Infrastructure

Education

B.Sc., Jt. Hons., Mathematics and Physics, Warwick University, U.K.

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Top Issues That I Help Clients Address

01

I&O maturity assessment, benchmark - IT Score for I&O (retired)

02

I&O Operating Models and Organization Structure (retired)

03

I&O Project to Product Management (retired)

04

I&O Cost Optimization (retired)

05

I&O Skills Development (retired)