Elisabeth Glass is a Senior Principal Analyst in the IT Sourcing, Procurement, and Vendor Management practice. Ms. Glass provides expert guidance on negotiation strategies and best practices to secure sustainable, best‑in‑class agreements with enterprise software vendors, with a focus on SAP. Her expertise includes pricing and licensing models, commercial terms, and managing complex vendor relationships. She helps organizations navigate evolving software, SaaS, and AI licensing landscapes to drive strategic negotiations and maximize long‑term value from their software and cloud investments.
Previously, Ms. Glass served as an IT Procurement Category Manager at Gartner, where she led strategic sourcing and vendor management initiatives across software, hardware, and professional services. She specialized in negotiating complex software licensing with sales technology and AI vendors.
Gartner, IT Procurement Category Manager, 3 years
B.A., Supply Chain Management, Broad College of Business, Michigan State University