Gartner Expert

Eri Hariu

Director Analyst

Eri Hariu is an Analyst on the Japan IT Infrastructure team for Gartner, based in Japan. Ms. Hariu's main coverage areas are Digital workplace strategy, including hybrid work, employee IT literacy, and innovative technologies for the future of work. She provides strategic/actionable advice to IT users and vendors in the digital workplace and end-user computing technologies area.

Previous experience

Ms. Hariu joined Gartner in 1998. Before joining Gartner, she worked as a System Engineer supporting mainframes and covering Office systems at a major vendor. She also worked in a marketing position at TI, where she was responsible for analyzing vendor activities in the software market.

Professional background


System Engineer

Areas of coverage

Digital Workplace Infrastructure and IT Operations

Digital Workplace Applications

I&O Leaders and Future-Oriented Technologies in Japan


B.S., Earth Science, Hirosoki-University

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Top Issues That I Help Clients Address

1Digital Workplace strategy, Remote work, Hybrid work

2Improve employee IT literacy and IT skills in Japan

3Windows client OS/PC/ Mobile computing

4VDI, DaaS and desktop virtualization

5AR/VR/MR for business user