Gartner Expert

Eser Rizaoglu

Director Analyst

Eser Rizaoglu is an Analyst in the both the HR Cost & Budget and the HR Function & Strategy Management teams based in London. This analyst engages with C-level executives and their wider HR teams on topics including: HR cost benchmarking, HR budgeting, driving cost optimization in HR, HR shared services efficiency and effectiveness and contingent employment models.

Previous experience

Mr. Rizaoglu was a project lead on HR Junior Talent global systems maintenance and yearly system relaunch, created semiautomated MI dashboards for EMEA Brexit Talent Acquisition activity, diversity and inclusion tracking, and HR budget and costing.

Professional background

Bank of America Merrill Lynch

Assistant Vice President

BT Group plc

HR Project Lead

Areas of coverage

HR Function Strategy and Management

HR Cost and Budget


M.Sc., Human Resources and Employee Relations, Warwick Business School

B.A., with honors, Politics and Sociology, Warwick University

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Top Issues That I Help Clients Address

1Key considerations and insights required to drive successful HR functional cost optimization.

2Key trends, success factors and considerations for HR shared services.

3Key considerations when launching a HR outsourcing imitative.

4Contingent employment models and drivers of success.

5HR Operations