Fabio Di Capua is a VP Analyst in Gartner's IT Sourcing, Procurement & Vendor Management Research & Advisory team. Mr. Di Capua covers the IT services market, in particular vendor selection, application implementation and support. He has worked extensively on contracting for IT services and is skilled in the retained organization required for IT outsourcing.
Mr. Di Capua has more than 29 years of experience in the area of IT management and application services' sourcing covering SAP, Dynamics AX and Workday. He has international experience, managing projects in multiple regions (EMEA, U.S.) and industries (manufacturing, FMCG, retail and hospitality) and has led IT teams at GM, Whirlpool, SAAB, Campofrio food and Emirates group.
Campofrio Food Group
Sourcing, Procurement and Vendor Management Leaders
IT Services and Solutions
1How to develop and execute a sourcing strategy for applications services?
2Best practices in establishing and managing SLAs and penalties for applications services.
3Planning and managing transitions with outsourcing service providers.
4Best practices in contracting for agile application development.
5How to best govern outsourced applications services provider delivery?