Gartner Expert

Gabriele Rigon

Principal Analyst

Gabriele Rigon is currently Principal Analyst in the Enterprise Operations team in Gartner. He covers AI topics and he is specialized in Natural Language Technologies, in particular Conversational AI, speech and translation technologies, as well as Responsible AI and how that relates to NLTs.

Previous experience

Dr. Rigon brings to Gartner over 10 years of experience in the IT and NLP industry, and academic research experience in the field of Linguistics. He spent the most part of his recent career working in the Conversational AI space in particular, where he covered both engineering and team/project management roles in a variety of industry verticals.

Professional background

Artificial Solutions

Lead Conversational AI Consultant/Customer Success Manager

Sanmarco Informatica

Business Intelligence Specialist


Linguistic Consultant

Areas of coverage

Artificial Intelligence


He holds a Ph.D. in Linguistics, which he earned in 2009 from the University of Pisa (Italy). His majors were General, Historical and Computational Linguistics, with sizable digressions in Biomathematics. His research work was awarded as Best Ph.D. Dissertation in Cognitive Sciences by the Italian academic association CODISCO in 2009.

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Top Issues That I Help Clients Address

1Conversational AI and Chatbots

2Translation technologies, and in particular AI-enabled translation services

3Voice technologies, including Speech to Text, STT, Automatic Speech Recognition, ASR and Speech Analytics

4Natural Language Processing (NLP), ML for NLP and Text Analytics, Sentiment analysis

5Green AI, Sustainable AI, AI for sustainability and Responsible AI