Gartner Expert

Gavin Hicks

Sr Specialist, Advisory

Gavin Hicks is a Senior Specialist Advisor on the data and analytics advisory team. He advises data and analytics leaders on Master Data Management (MDM).

Previous experience

Prior to joining Gartner, Mr. Hicks has held multiple business & data analyst positions at a Fortune 500 Technology company, responsible for managing & improving their primary customer success metrics across Europe, the Middle East & Africa.

Professional background

Dell Technologies

Senior Data Analyst

Areas of coverage

Data Management Solutions


B.Eng. Process & Chemical Engineering, University College Cork

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Top Issues That I Help Clients Address

1MDM: What is Master Data, How to define Master Data, How to approach the MDM journey, what is the business value of MDM, best practices, common pitfalls, effective MDM programs

2IT Score for Data and Analytics: Results review

Latest research and insights