Grace Keyes is a VP Analyst with Gartner's Tech Product Management team. Grace's research focuses on the role of the chief product officer (CPO) and product leadership within cybersecurity. Grace works on topics such as product & portfolio strategy, product operating models & lifecycle management, product adoption & value realization, and organizational effectiveness.
Grace has 15+ years of experience leading product organizations and supporting senior executives as Chief of Staff. Grace has extensive background leading product strategy & operations functions, implementing tailored product operating models, and advising C-level leadership across technology domains. Prior to joining Gartner, Grace led Strategy & Operations functions at Dynatrace and Akamai, with responsibility for strategic initiatives & mission critical goals, enterprise product operating models, and cross-functional effectiveness. Grace also has background leading product strategy & development in the financial services industry, and led product & data engineering efforts in healthcare technology.
Dynatrace, Vice President, Strategy & Operations, 1 years
Akamai Technologies, Sr. Director, Strategy & Operations; Chief of Staff, 3 years
Cotality, Principal, Product Management, 3 years
Various Healthcare Technology Firms, Product Leadership, Data Management, Chief of Staff, 10 years
R&D Portfolio Strategy and Management
Shape the Product Strategy
Product and Operating Models
Design for Tomorrow’s Product Organization
Build Pricing and Product Models That Encourage Solution Consumption
Bachelor of Science | Appalachian State University
Product & Portfolio Strategy, Product Launch & GTM Strategy, Product Operating Model, Organizational Design & Effectiveness (Product Teams), AI-First Product Organization