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Gartner Expert
Gregory Murray
VP Analyst
Gregory Murray is part of the GTP Infrastructure & Operations (I&O) team. Mr. Murray focuses, primarily on Robotic Process Automation and AIOps. Specific areas of focus are developing a governance and operations model for RPA that enables agility and mitigates risk without stifling innovation. For clients adopting AIOps, Mr. Murray's research and guidance helps clients understand how to realize their vision around AI and AIOps. He is always happy to help clients understand how to get the most out of their GTP subscription through tools like Cloud Decisions, Cloud Match and Gartner Analytics.
Previous experience
Mr. Murray was a Product Manager for VMware vCenter Server Appliance and Photon OS.
Professional background
VMware
Product Line Manager
HP/Compaq
Hardware Project Engineer
Areas of coverage
Software Development for Technical Professionals
IT Operations and Cloud Management for Technical Professionals
Education
B.S., Electrical Engineering
Top Issues That I Help Clients Address
1Understanding the application of robotic process automation
2Evaluating potential use-cases for AI, machine learning and big data within operations
3Developing strategies for modernizing data center operations
4Understanding how to use Gartner Cloud Decisions to evaluate cloud provider offerings
5Establishing a governance framework for RPA success and adoption