Gartner Expert

Gregory Murray

Sr Director Analyst

Gregory Murray is part of the GTP Infrastructure & Operations (I&O) team. Mr. Murray focuses, primarily on Robotic Process Automation and AIOps. Specific areas of focus are developing a governance and operations model for RPA that enables agility and mitigates risk without stifling innovation. For clients adopting AIOps, Mr. Murray's research and guidance helps clients understand how to realize their vision around AI and AIOps. He is always happy to help clients understand how to get the most out of their GTP subscription through tools like Cloud Decisions, Cloud Match and Gartner Analytics.

Previous experience

Mr. Murray was a Product Manager for VMware vCenter Server Appliance and Photon OS.

Professional background

VMware

Product Line Manager

HP/Compaq

Hardware Project Engineer

Areas of coverage

Application Development and Platforms for Technical Professionals

IT Operations and Cloud Management for Technical Professionals

Education

B.S., Electrical Engineering

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Top Issues That I Help Clients Address

1Understanding the application of robotic process automation

2Evaluating potential use-cases for AI, machine learning and big data within operations

3Developing strategies for modernizing data center operations

4Understanding how to use Gartner Cloud Decisions to evaluate cloud provider offerings

5Establishing a governance framework for RPA success and adoption