Gartner Expert

Hannah Edmunds

Sr. Specialist, Analyst

Hannah Edmunds is a senior specialist analyst with Gartner's CIO and AI Leaders Practice. Ms. Edmunds current key areas of insights span digital technology and talent as it relates to leadership, talent and cultural shifts essential for success in the AI area and the effects of the AI-shaped economy on banking and investment services IT strategy, talent, retention and customer strategy.

Previous experience

In previous roles at Gartner, Hannah conducted qualitative and quantitative research on customer experience, acquisition and retention related topics in Financial Services. She collaborated with industry experts to produce best practice case studies and led research workstreams.

Areas of coverage
  • Financial Services Industry Business Insights

  • Technology and Digital Talent

  • Banking and Investment Services Industries Technology Insights

Education

Bachelor of Arts in psychology with a minor in advertising, The University of Alabama

Master of Science in psychology, The University of Houston

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