Gartner Expert

Haritha Khandabattu

Sr Director Analyst

Haritha Khandabattu is a Senior Director analyst helping Software Engineering & C-Suite leaders globally. Haritha is

currently working with companies looking to build conversational AI strategies focused on deploying customer and employee facing virtual assistants and chatbots. Haritha covers Cloud AI development services including natural language, vision and automated machine learning services. Haritha also advises clients to enable faster, smarter, and stronger performance on client's most critical priorities based on the People, Process, and Technology framework.

Prior to joining Gartner, Haritha worked in several Engineering (& executive) leadership positions in Banking, Retail and Automotive industries

Previous experience

Lead the company build payment solutions for Public transport and Banking&Financial services.

Helped in M&A of a payment solution provider.

Structured & delivered strategic insights to support Ximedes.

Lead, mentored and supported a highly effective team of passionate engineers & engineering managers fostering a high-performance culture.

Helped existing and potential clients in their Digital Transformations.

Helped to pivot Kotlin.

Helped teams to build reactive monitoring systems.

Professional background


Director of Engineering (IT Area Lead)


Head of Software Development


Senior technology consultant

Areas of coverage

Software Engineering Technologies

CIO Technology and Innovation Leadership

Software Engineering Practices

Software Engineering Leadership

Adopt Modern Architectures and Technologies


Engineering in Information Technology

MBA in International Finance

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Top Issues That I Help Clients Address

1Generative AI, ChatGPT, Prompt Engineering, Governance around leveraging Gen AI

2Application Strategy - APM, Application Rationalization & Consolidation

3Team Topologies

4Platform Engineering