Gartner Expert

Hiroko Aoyama

Sr Director Analyst

Hiroko Aoyama is covering on market trends and strategic planning for IT infrastructure centered on servers and storage, on-premise/datacenter modernization, and Consumption based price/XaaS models mainly for Japanese enterprise users.

Also, she provides advice on trend analysis and strategic planning for container platforms and OSS utilization and risk management, and IT operations-related trends(AIOps platform, Observability, APM, Monitoring, Infrastructure Automation, ITSM), those of skills and organization structure enhancement.

Previous experience

Prior to joining Gartner, Ms. Aoyama worked as a Chief Researcher at the National Institute of Mental Health Center of Neology and Psychiatry, concentrating on Social Psychiatry, and played a key role in the research with several institutions such as the National Space Development Agency of Japan and the National Institute of Polar Research. She has also worked for a Japanese software vendor as a system engineer and developed and maintained its information system including web, DBMS and several key open technologies.

Professional background

Aplix Corporation, System Engineer, 2 years

National Institute of Mental Health in Japan, Chief Researcher, 3 years

Areas of coverage

  • Head of I&O People and Organization Leadership

  • I&O Leaders and Future-Oriented Technologies in Japan

  • IT Operations and Cloud Management

  • AI, Cloud and Data Center Infrastructure

  • Infrastructure Security

Education

Research, Psychology, Waseda University

M.Ed., Education/Psychology

B.A., Liberal Arts, International Christian University (ICU)

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Top Issues That I Help Clients Address

01

Hybrid cloud from the perspectives of On-premise environments, digital transformation from legacy server systems

02

Integrated Systems, HCI

03

Compute platform, Data Center/On-premise Trends in Japan

04

Virtualization, Containers, Kubernates trends in Japan

05

OSS Infrastructure Trends in Japan