Gartner Expert

Hiroko Aoyama

Director Analyst

Hiroko Aoyama is covering on market trends and strategic planning for IT infrastructure centered on servers and storage, on-premise/datacenter modernization, and Consumption based price/XaaS models mainly for Japanese enterprise users.

Also, she provides advice on trend analysis and strategic planning for container platforms and OSS utilization and risk management, and IT operations-related trends(AIOps platform, Observability, APM, Monitoring, Infrastructure Automation, ITSM), those of skills and organization structure enhancement.

Previous experience

Prior to joining Gartner, Ms. Aoyama worked as a Chief Researcher at the National Institute of Mental Health Center of Neology and Psychiatry, concentrating on Social Psychiatry, and played a key role in the research with several institutions such as the National Space Development Agency of Japan and the National Institute of Polar Research. She has also worked for a Japanese software vendor as a system engineer and developed and maintained its information system including web, DBMS and several key open technologies.

Professional background

Aplix Corporation

System Engineer

National Institute of Mental Health in Japan

Chief Researcher

Areas of coverage

I&O Operations Management

I&O Leaders and Future-Oriented Technologies in Japan

Security and Risk Management Leaders in Japan

I&O Platforms


Research, Psychology, Waseda University

M.Ed., Education/Psychology

B.A., Liberal Arts, International Christian University (ICU)

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Top Issues That I Help Clients Address

1Hybrid cloud from the perspectives of On-premise environments, digital transformation from legacy server systems

2Integrated Systems, HCI

3Compute platform, Data Center/On-premise Trends in Japan

4Virtualization, Containers, Kubernates trends in Japan

5OSS Infrastructure Trends in Japan