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Gartner Expert
Hung LeHong
Distinguished VP Analyst
Hung LeHong is a Distinguished VP Analyst on the CEO and Digital Leaders research team. He focuses on CEOs and other C-level executives to help them anticipate changes to business models and customer trends caused by digital business. He helps executives understand what's coming in three years and beyond, so they can innovate today to improve their position or effectiveness in the future.
Previous experience
Prior to joining Gartner, Mr. LeHong was with Accenture, where he worked for eight years with retail, consumer products and telecommunications companies in Canada and the U.S. He has helped clients manage process and organizational challenges arising from large transformational initiatives in a number of functional areas. Previous to this, Mr. LeHong worked for General Electric in the Manufacturing Management Program.
Professional background
General Electric
Manufacturing Management Program
Accenture
Senior Manager
Areas of coverage
CIO Leadership of Innovation, Disruptive Trends and Emerging Practices
Gartner Research Board for Global CIOs
Executive Leadership: Digital Business
Executive Leadership: Enterprise Strategic Planning and Execution
Education
B.S., Mechanical Engineering, with a minor in Management, McGill University
Completed General Electric's two-year management program
Top Issues That I Help Clients Address
1Understanding digital business opportunities & transformation
2Pursuing new digital business models
3Using digital capabilities to help grow revenue
4Understanding the needs of the customer of the future: an Everything Customer