Gartner Expert

Hung LeHong

Distinguished VP Analyst

Hung LeHong is a Distinguished VP Analyst on the CEO and Digital Leaders research team. He focuses on CEOs and other C-level executives to help them anticipate changes to business models and customer trends caused by digital business. He helps executives understand what's coming in three years and beyond, so they can innovate today to improve their position or effectiveness in the future.

Previous experience

Prior to joining Gartner, Mr. LeHong was with Accenture, where he worked for eight years with retail, consumer products and telecommunications companies in Canada and the U.S. He has helped clients manage process and organizational challenges arising from large transformational initiatives in a number of functional areas. Previous to this, Mr. LeHong worked for General Electric in the Manufacturing Management Program.

Professional background

General Electric

Manufacturing Management Program

Accenture

Senior Manager

Areas of coverage

CIO Leadership of Innovation, Disruptive Trends and Emerging Practices

Gartner Research Board for Global CIOs

Executive Leadership: Digital Business

Executive Leadership: Enterprise Strategic Planning and Execution

Education

B.S., Mechanical Engineering, with a minor in Management, McGill University

Completed General Electric's two-year management program

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Top Issues That I Help Clients Address

1Understanding digital business opportunities & transformation

2Pursuing new digital business models

3Using digital capabilities to help grow revenue

4Understanding the needs of the customer of the future: an Everything Customer