Iliyana Hadjistoyanova is a strategic adviser and trainer to heads of communications and their teams.
Her expertise includes internal communications; external communications; leader, manager, and peer-to-peer communications; change communications; strategic planning and measurement; employee engagement; channel and message management.
Iliyana conducts both live meetings, workshops, and training sessions and virtual events for Communications leaders and their teams. She also designs and delivers Gartner's training program for internal communicators.
In her previous role, Iliyana drove content strategy behind web channel and digital content for CEB Communications, internally and externally. In her research capacity, she used knowledge of the root causes of client problems to build best-practice solutions in the form of research reports, case studies, tools, and benchmarking products. She also developed and facilitated training courses for communications professionals.
Senior Research Analyst and Content Manager
Advisory Board Company
M.A., History, The University of Texas at Austin
B.A., History (Honours) and Political Science
1Leader, Manager and Peer-to-Peer Communication
3Strategic Planning and Measurement
4Employee Engagement and Performance
5Message Development and Management