Gartner Expert

Irada Veliyeva

Director Analyst

Irada Veliyeva is a Director Analyst at Gartner covering Application Services and System Integrators in the IT Sourcing, Procurement and Vendor Management area.

Mrs. Veliyeva covers the IT and business services market. She guides Gartner clients on all phases of the sourcing life cycle (sourcing strategy, purchase, and ongoing management).

With over 15 years of experience in IT Procurement and Transformation, Mrs. Veliyeva has led implementation of several technology and business transformation projects across EMEA region.

Previous experience

Prior to joining Gartner, Mrs. Veliyeva was responsible for the sourcing of IT Applications and IT services for global FMC Telecom company. Previously, she was the global Transformation lead for Procurement, Supply Chain and Innovation Technologies for an international Mobile operator.

Professional background

Liberty Global

Group IT Procurement Senior Manager

VEON

Global Procurement, Supply Chain Transformation and Innovations Lead

Bakcell

Network and IT procurement Director

Areas of coverage

IT Contracts Negotiations

IT Vendor Ecosystems Management

IT Sourcing Strategy Development and Execution

Education

MBA from Manchester Business School;

Administrative Management, Customs Business Organization Bachelor from Baku State University.

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Top Issues That I Help Clients Address

1Application sourcing strategies, retained roles when outsourcing, insourcing versus outsourcing decisions

2Evaluation and selection of application services providers

3Application-service-related contract terms and conditions, negotiations, renegotiations, master service agreement (MSA), statement of work (SOW), request for proposal (RFP)

4What to look for in a SaaS implementation service provider