Issa Kerremans is a Research Analyst in Gartner's Application Innovation team. Her research and guidance centers around digital transformation, specializing in process mining, task mining and digital twin of an organization (DTO). Miss Kerremans is also contributing to research and advisory in the area of Artificial Intelligence (AI), with a focus on ChatGPT.
Prior to joining Gartner, Ms. Kerremans was working in the software solutions space, focusing on Business Process Management in particular. In her recent career, she has been instrumental in conducting market research, driving product adoption and improving customer satisfaction, collaborating with cross-functional teams in a variety of industry verticals.
BusinessOptix
Product Marketing Manager
Data Management Solutions
Data and Analytics Programs and Practices
Artificial Intelligence
Digital Innovation and Enablement Function
Digital Future
- BA in Humanistic Studies & Business Communications
- Foundation Degree, Design & Visual Communications
1Process Mining
2Digital Twin of an Organization (DTO)
3ChatGPT
4Task Mining
5Operations Management