Gartner Expert

Jaime M Capella

Distinguished VP, Research

Jaime M. Capella is a Distinguished VP, Research, serving CIOs and other senior executives.

Mr. Capella has spent over two decades studying the strategies, leadership principles, management practices, metrics, and organizational innovations used by the world's best companies to maximize value from their digital investments.

His recent research collaborations look at the evolution of technology operating, funding and governance models to adopt Agile, incorporate product management principles, and democratize digital delivery. His work features case studies of CIOs whose influence has expanded by empowering and equipping others outside of IT to build digital capabilities in architecturally sound and secure ways.

He works to distill practical lessons from company accomplishments and missteps, and communicate them clearly, memorably, and in ways that inspire executive action and accelerate decisions.

He frequently facilitates executive-level discussions in the Americas and Europe, including executive committee meetings, IT leadership team retreats and roundtables with CIOs and other senior executives.

Previous experience

At CEB, he played a key role growing the IT Practice, which became Gartner's IT Peer and Practitioner Research Teams. Prior to CEB, he worked in the information industries and government. He has run teams large and small, had P&L and business development responsibility, launched many new products, and succeeded in startup and turnaround environments.

His name is pronounced HIGH meh Ka pay YAH.

Areas of coverage

CIO Leadership of Strategy, Governance and Operating Models


A.B., cum laude, Social Studies, Harvard University

M.B.A., Yale School of Management

M.A., International Relations, Yale University

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Top Issues That I Help Clients Address

1Models to democratize digital delivery by design

2How to set up effective Fusion Teams

3How to implement Product Management in IT

4The Evolving Role of the CIO