Gartner Expert

Jaime M Capella

Distinguished VP, Research

Jaime M. Capella is a leading advisor to Chief Information Officers and other C-level executives. He has spent over two decades studying the strategies, leadership principles, management practices, metrics, and organizational innovations used by the world's best enterprises to maximize value from their digital investments.

His recent research collaborations focus on the evolution of technology operating, funding and governance models to democratize digital delivery and achieve greater business agility and customer centricity. His work features case studies of CIOs whose influence has expanded by empowering and equipping others outside of IT to build digital capabilities in architecturally sound and secure ways. He has co-authored empirical assessments of the most effective multi-disciplinary fusion teams, and the CxO-CIO partnerships that maximize value from digital initiatives.

He works to distill practical lessons from companies' accomplishments and missteps, and communicate them clearly, memorably, and in ways that inspire action and accelerate decisions.

He frequently facilitates senior executive-level discussions, leadership team retreats and roundtables with CIOs and other CxOs.

Previous experience

At CEB, he played a key role growing the Information Technology Practice, which was incorporated into Gartner's Global Technology Sales division. Prior to CEB, he worked in the information industries and government. He has run teams large and small, had P&L and business development responsibility, launched many new products, and succeeded in startup and turnaround environments.

His name is pronounced HIGH meh Ka pay YAH.

Areas of coverage

CIO Impact on Digital Business Strategy and Execution

CIO Executive Leadership Development


A.B., cum laude, Social Studies, Harvard University

M.B.A., Yale School of Management

M.A., International Relations, Yale University

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Top Issues That I Help Clients Address

1CxO-CIO partnerships that maximize value from digital initiatives

2How leading enterprises set up fusion teams and adapt the governance to make them effective

3How CxOs transform enterprise operating models to democratize digital delivery

4How progressive organizations shift from projects to products

5How leading CIOs have evolved IT from a software factory to a franchise model