James Boyle is a VP Analyst within the Business and Technology Insights team. His research focuses on closing the strategy-to-execution gap through strategic portfolio management, outcome-driven execution, the governance and control of Agentic AI for the autonomous workforce, and the evolution of enterprise applications and platforms to support the Agentic AI era.
He advises clients on the transformation of Portfolio Management Offices (PMOs) into Value Management Offices (VMOs), including hybrid models that incorporate product-centric operating approaches and the corresponding shifts in IT operating models.
Mr. Boyle also covers ServiceNow's Strategic Portfolio Management (SPM), AI Control Tower, and related AI platform capabilities.
Prior to joining Gartner, his experience spans leadership positions in both the public and private sectors with several Fortune 500 organizations in a variety of industries, such as high tech, banking and insurance, energy and utilities, consulting, and government.
TD Bank, Platform and Transformation Lead, Portfolio Director; PMO Digital; Architecture, 10 years
Ontario Government , Head, I&IT Strategy & Planning Branch, Ministry of Finance and Cabinet, 4 years
Microsoft, Engagement Manager - Consulting Services , 2 years
PPM Function and Team Development
BSc, Brock University
Master's Certificate Project Management, Schulich School of Business - York University
MBA (Information Technology Management), Athabasca University
Executive Certificate in Applied Leadership, Strategic Planning and Execution, Queens University
Transforming the PMO/EPMO to Strategic Realization Office, Value Management Office, Value Realization Office
Refining Project Portfolio Management to Strategic Portfolio Management and Execution of Mixed Portfolios
Strategic Portfolio Management Life Cycle for Strategic Alignment and Digital Enablement via Total Experience (TX)
Scaling Agile, Business Agility, Outputs to Outcomes, Flow of Value
Product-Centric Delivery, Product line Management, Product Roles, Product Funding Models