Gartner Expert

Janelle B. Hill

Distinguished VP Analyst

Janelle B. Hill is a Chief of Research for Gartner's CIO practice. As a Distinguished Vice President, her research focus includes: transforming to digital business, with an emphasis on preparing enterprise business operations for digital business at scale; upgrading the I&T operating model to increase the contribution of information and technology investments to strategy execution; increasing the degree of strategic engagement between the CIO's team and business stakeholders. She also contributes to Gartner's research on diversity and inclusion and coaches our female CIOs and IT leaders on dealing with these issues in the workplace and advancing their careers.

Ms. Hill works with all levels of business and IT leaders on their business change initiatives. She leads interactive workshops, presents at conferences, writes extensively and is often quoted in business and IT journals on digital business transformation.

Previous experience

Previously, as Director of Industry Solutions Marketing, Ms. Hill's focus was on manufacturing industries. She was responsible for planning marketing programs and events, writing marketing collateral and working directly with field sales personnel on sales opportunities. She also did competitive analysis.

Professional background


Director, Industry Solutions Marketing

MCI Telecommunications

Director, Database Administration


Senior Sales and Systems Engineer, Solution Marketing

Areas of coverage

CIO Leadership of Innovation, Disruptive Trends and Emerging Practices

CIO Leadership, Culture and People

CIO Leadership of Strategy, Governance and Operating Models

Executive Leadership: Digital Business Transformation

Executive Leadership: Enterprise Strategic Planning and Execution


M.B.A., New York University, Stern School of Business

B.A., Barnard College, Columbia University

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Top Issues That I Help Clients Address

1Transforming the business model and enterprise operating model for digital business at scale.

2Strategic engagement between business and IT professions (C-Suite and all mgt. levels).

3Designing a future state I&T operating model to enable the enterprise strategy.

4Influencing strategic business change.

5Organizational structure for maximizing value from Information and Technology