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Gartner Expert
Jasleen Kaur Sindhu
VP Analyst
Jasleen Sindhu is a Vice President Analyst with Gartner's Financial Services team located in Canada. Jasleen focuses on trendspotting emerging AI tech trends, such as Agentic AI, that are shaping the future of the banking industry.
Jasleen's recent work includes the emergence of agentic banking, and how banking CIOs must architect their agentic bank for success. Ms. Sindhu is a frequent speaker at Gartner Symposia and other events, and often facilitates roundtable discussions and webinars for banking leaders across the globe. She has travelled extensively in North America, Europe, the Middle East and Asia.
Prior to her current role, Ms. Sindhu led the Quantitative and Data Analytics team in Gartner's Financial services practice, overseeing the creation of predictive models and data-based research. She also led Gartner's Executive Circles for leaders of retail banking in North America, sharing research insights and facilitating peer discussions around industry challenges.
Previous experience
Prior to joining Gartner, Ms. Sindhu worked as a Consultant at Accenture and Wipro, with a special focus on Financial Services, Retail, Communication and High Tech industries. Her role required extensive knowledge of data application/enrichment, and predictive analytics. At Accenture, Jasleen also co-led innovations that were duly filed for a patent.
Before her stint at Accenture and Wipro, Jasleen co-authored books and research papers on the impact of political and financial reforms on the economic development of India.
Professional background
Gartner, VP Analyst, 15 years
Accenture, Consultant, 2 years
Wipro, Business Analyst, 2 years
Areas of coverage
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Banking and Investment Services Technology Management
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Product Strategy and Go-to-Market Execution in Industries
Education
Ph.D., Economics, Lancaster University, U.K.
M.Sc., with distinction, International Business, Lancaster University, U.K.
Top Issues That I Help Clients Address
AI strategy in banking
Agentic Banking Strategy and Architecture
AI Deployment Approaches in Banking
AI Use Case Assessment and Implementations in Banking
AI Tech Trends in Banking