Gartner Expert

Jason Chapman

Practice Vice President

Jason Chapman is a Practice Vice President within Gartner's IT Sourcing, Procurement & Vendor Management research practice. Here he leads the IT Services practice and the global teams of experts focused on supporting user clients working with vendors to implement or outsource applications and infrastructure.

Prior to his current role, he was part of the Technology and Service Provider practice where he managed a team focused on personal technologies and data centre infrastructure markets.

Previous experience

Prior to joining Gartner, Mr. Chapman worked for Alcatel Lucent as a Marketing Manager where he provided assistance to incumbent and new mobile network operators in developing market-entry and longer-term strategies for applications and services.

Before this, he was a product manager within their wireless infrastructure division. Previously, he spent time at Celoxica an FPGA start-up company and worked for Vodafone as a project manager and a network engineer.

He has more than 30 years of experience in the industry, gained from working for an infrastructure supplier, a start-up and communications service provider.

Professional background

Alcatel Lucent, Marketing Manager, 6 years

Celloxica, Alliances Manager, 1 years

Vodafone Group, Project Manager, 6 years

Areas of coverage
  • IT Contracts Negotiations

Education

B.Sc., Electronic Engineering, University of Wales, Bangor, With Honors

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Top Issues That I Help Clients Address

01

End Users and Vendors: High-level overview of our SPVM and IT Services coverage and support

02

End Users and Vendors: Better understand and gain insight into research methodologies.

03

End Users and Vendors: Best ways to work with our analysts.

04

End Users and Vendors: Understanding the key industry trends around IT Services.

05

End Users and Vendors: Research methodology and processes.