Gartner Expert

Jeffrey Schott

VP, Team Manager

Jeffrey Schott is a VP, Team Manager within Gartner's Sales and Service Practice, leading a team of PPR researchers who create content for Heads of Customer Service and Support.

Previous experience

Prior to joining Gartner, Mr. Schott worked for Johnson & Johnson's Consumer division, as well as a research analyst in the mutual fund industry.

Professional background

Johnson & Johnson

Strategic Sourcing Lead

Investment Company Institute

Research Analyst


MBA, University of North Carolina

BA, Economics, University of Virginia

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