Jeffrey Schott is a VP, Team Manager within Gartner's Sales and Service Practice, leading a team of PPR researchers who create content for Heads of Customer Service and Support.
Prior to joining Gartner, Mr. Schott worked for Johnson & Johnson's Consumer division, as well as a research analyst in the mutual fund industry.
Johnson & Johnson
Strategic Sourcing Lead
Investment Company Institute
MBA, University of North Carolina
BA, Economics, University of Virginia