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Gartner Expert
Jennifer Barry
VP, Team Manager
Ms. Barry advises service providers on growth strategies, go-to-market approaches, and service differentiation. Her expertise includes cloud and digital transformation services, application management, infrastructure solutions, and the development of innovative service offerings. She also provides guidance on delivery excellence, talent strategies, and the evolving needs of enterprise clients in a rapidly changing technology landscape.
Previous experience
Prior to joining Gartner, Ms. Barry spent over 20 years in service delivery and offering management roles at PwC, IBM, and Concentrix. Most recently, she founded a boutique technology consulting firm focused on developing assets for service providers, including methodology frameworks, Microsoft-specific delivery tools, and custom product solutions.
Professional background
Concentrix , Senior Director, 5 years
Lacidar Solutions , President , 5 years
IBM , Managed Marketing Global Offering Lead & Customer Experience Consultant , 16 years
Areas of coverage
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Messaging, Content and Enablement
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Lead a Profitable Tech Services Practice
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Partner and Ecosystem Strategy
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Create Differentiated Tech Service Offerings
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Drive Tech Services Client Impact
Education
MBA, University of Texas @ Austin
BA, Baylor University
Top Issues That I Help Clients Address
How can I have differentiated positioning and messaging?
How do I grow accounts as a service provider?
How can I attract channel partners?
How can I enable sales?