Gartner Tech and Service Providers Expert

Jimmy Chuang

Sr Director Analyst

Jimmy Chuang is part of Tech Product Management Research Team. Mr. Chuang focus his research on product management and business strategy for cloud service providers. Mr. Chuang is also experienced in cloud data and analytics platforms who can provide market insights, product positioning and go-to-market plan to product teams.

Previous experience

Prior to joining Gartner, Mr. Chuang led Cloud and Enterprise Business Group at Microsoft Greater China accountable for Azure cloud growth in Greater China Region (GCR) and define growth strategy to breakthrough GCR market including Azure Public Cloud, Azure Stack Hybrid Cloud, SQL Database, PowerBI, IoT, AI services among others. He refined Azure product strategy to target new high cloud adoption segments as well as strengthened enterprise digital transformation strategy on key industrial verticals: FSI, Manufacturing, Transportation, Retail, Media with MS Azure Data, BI and AI cloud solutions to differentiate from others.

Mr. Chuang was also the AWS China foundation team working with global product team to plan and launch AWS cloud services in China. He built and managed AWS Product Business Development team overseeing all cloud product landing and developing business growth strategy in Greater China region. He developed product positioning and target markets working with cross-functional teams (sales, marketing and partner teams) to drive cloud revenue and ecosystem growth from the scratch.

Mr. Chuang has solid product management experience when he worked in several software companies such as Pivotal (part of VMware) which he initiated new big data product platform and manage the development cycle in agile scrum process. Adopting the new cloud technology trend, he iterated product from on-premise software model to SaaS on public cloud, the first concept of db-as-a-service product.

Professional background

Microsoft Greater China

Cloud and Enterprise Business Group Lead

AWS Greater China

Head of Product Business Development

Pivotal (part of VMware)

Principle Product Manager

Areas of coverage

Product/Service Organization and Leadership

Product/Service Discovery and Validation

Product/Service Design and Creation

Product/Service Introduction and Delivery

Product/Service Evolution and Management


University of California at Berkeley, MBA

National Taiwan Chiao Tung University, M.S. Computer Science

National Taiwan Chengchi University, B.S. Computer Science

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Top Issues That I Help Clients Address

1Incubate new cloud & big data product from initiation, planning, development to go-to-market and business development strategy.

2Develop product strategy and business plan including market analysis, target segmentation, product positioning, and financial ROI

3Tech and service provider global business expansion using cloud. Multinational corporation (MNC) China market entry strategy.

4Cloud business development and ecosystem (ISV, developers, SI, MSP, cloud marketplaces) building

5Unicorn startups and large enterprises cloud digital transformation