Gartner Expert

Jo-Ann Clynch

Sr Director Analyst

Jo-Ann Clynch is a Senior Director Analyst in the Energy and Utility Industry team. Ms. Clynch helps CIOs and industry leaders explore the opportunities and impacts of energy modernization now and into the future. Ms. Clynch focuses on business aspects of the energy transformation and use of IT, Operational Technology (OT), cyber resiliency and intelligent operations to help clients transform processes and deliver commercial value by leveraging secure and innovative solutions.

Previous experience

Prior to joining Gartner, Ms. Clynch worked in the energy and utility industry for 34 years with experience in electric utility operations, information technology, operational technology, cyber resiliency, quality, innovation, business continuity and supply chain.

Ms. Clynch held leadership roles in various business areas within the energy and utility industry including operations, real-time grid control systems and applications, digital transformation and cyber resiliency. Ms. Clynch has extensive experience in grid modernization and applications that combine inputs from intelligent devices, sensors and resource data to drive improved reliability and efficiency. She earned peer and industry recognition by driving commercial value with data analytics and real-time technologies.

Professional background

NextEra Energy, Florida Power & Light

Technology and Innovation, Operations, Cyber resiliency

Areas of coverage

Energy and Utilities Technology Optimization and Modernization

Energy and Utilities Digital Transformation and Innovation


MBA, Florida Atlantic University

BIE, Georgia Institute of Technology

BA, Wheaton College

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Top Issues That I Help Clients Address

1Digital Transformation/Disruption and Innovation Management

2Power and Utility Information Legacy Platform Cost Optimization

3Power and Utility Industry Operational Key Performance Indicators