Gartner Expert

Joanne Kopcho

VP Analyst

Joanne Kopcho is the Vice President, Analyst with the CIO Research Group at Gartner. Ms. Kopcho's research focus includes digital business transformation, enterprise and I&T operating models, integrated portfolio planning, governance and I&T strategy realization topics. Her background includes international consulting and management experience across several Fortune 100 companies in multiple fields, including financial services, high tech and telecommunications, retail/manufacturing, and the public sector. She has expertise in leading the integration of strategic planning, and governance and operating model and organization design, including the integration of these practices in agile approaches and IT service management.

Previous experience

Ms. Kopcho has over 29 years of experience in the IT industry. She started her career in quality and process management, where she was responsible for the establishment of project/program management standards and product management execution methods. She acted as a global process and methods lead across several regional and global teams, providing application and infrastructure IT outsourcing services.

Professional background

Capgemini

Senior Manager

Lucent Technologies/Telcordia Technologies

Member of Technical Staff

IBM

Microelectronics

Areas of coverage

PMO Evolution for Digital

Application and Product Portfolio Governance (retired)

CIO Leadership, Culture and People

CIO Leadership of Strategy, Governance and Operating Models

Education

M.S., Advanced Technologies, Binghamton University, New York

B.A., English/Secondary Education, Marywood University, Pennsylvania

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Top Issues That I Help Clients Address

1Planning and executing for strategy realization

2Adaptive governance approaches

3Managing business transformation initiatives and outcomes

4I&T operating models and organization design

5Develop and Execute Successful Enterprise Strategies and Plans