Gartner Expert

Jon Dressel

Sr Director Analyst

Jon has more than 20 years of Information Security and Telecommunications experience spanning the Healthcare, Biotech and Retail sectors. Prior to joining Gartner, Jon was Sr. Director of Enterprise Infrastructure leading infrastructure and Security Operations for The Save Mart Companies, a $5 billion dollar grocery retailer located in Northern California. He started his technology career with healthcare provider Kaiser Permanente with later roles with healthcare organizations Vituity and Ramsell. Additionally, Jon has significant experience with Retail/Supply Chain and Biotech while also working on the Provider side delivering IT Managed Services.

He provides a methodical and programmatic approach to Information Security and Telecommunications with a focus on innovation and strategic execution. He has personally led Information Security and Technology teams in startups to large enterprises, focusing on growth and transformation projects aimed at reducing costs, expanding capabilities, differentiation, and increasing revenues while fulfilling a combination of senior leadership, change agent, evangelist and technologist roles.

His role-based research dials into both TSP / CSP vendors and End User Enterprise clientele using a customer-centric approach to solve their issues such as:

a. Help them understand the latest Security Trends

b. Creating compelling Go-To-Market strategies

c. Guiding Managed Security Services value creation

d. Driving profitable revenue growth

e. How to develop InfoSec Managed Security Services

Roadmap with growth and innovation

Jon also supports Information Security Vendors that sell to TSP /CSP vendors on how to provide high demand security services that solve end user customer issues. Jon brings expertise in information security technology to create value and revenue growth for our clients.

Previous experience

Mr. Dressel was previously responsible for the confidentiality, integrity and availability of all data while transforming the organization from a solely on-premises infrastructure to a "Cloud-first" organization while building a secure hybrid cloud infrastructure that transformed the company and significantly reduced operating costs.

Professional background

The Save Mart Companies

Sr. Director, Enterprise Infrastructure

Ramsell Corporation

Sr. Director of Technology and Security Officer


Information Technology Operations Manager

Areas of coverage

Go-to-Market Strategy

Strategize Long-Term Growth

Infrastructure Security

Emerging Technologies and Trends Impact on Products and Services

Technology Markets and Companies Insights for Investors


Brown College - Electronics / Computer Systems

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Top Issues That I Help Clients Address

1Understanding the Latest Security Trends

2Leverage my enterprise security expertise to drive product strategy and differentiation to the market

3How to create Compelling Go-To-Market strategies that meet the customer's needs

4How to guide TSP/CSP on InfoSec Managed Services value creation that goes beyond foundational offerings

5Increase Telecom sales by monetizing trends and recognize new customers, markets, and partner ecosystem