Gartner Expert

Jonathan Kutner

Sr Director Analyst

I have worked in Merchandising since 1993, progressing from Allocator to Merchandising Director.

I love the Retail Industry and the challenges the changing retail landscape has thrown up over the last 3 decades.

My experience stretches from joining start ups and building the business from scratch, to working inside billion dollar international corporations, both in bricks and mortar and on line retailing.

My experience includes; overseeing the sourcing and implementation of Merchandising planning systems, building brand new teams and processes, and pitching business plans to the banking and private equity world

Previous experience

Key achievements at Office;

Establishing the Merchandising function from scratch and recruiting an entire team

Being part of a small management team, taking the business from turnover of £25m to £300m, ebitda of £1m to £40m, and store growth from 25 to 160, and establishing Office as the number one UK Ladies High Street Mto & branded footwear specialist.

Successfully preparing and completing the sale of the business twice to both PE and trade

Office Autobiography;

1.Creation of Merchandising team & function

2.Store & on line expansion

3.Sale and due diligence preparation and process to PE

4.Systems selection and implementation

5.Continued growth and emergence of Branded business

6.Re finance process and presentation

7.Sale to trade player, business plan forecasts

8.Integration within new ownership, adoption of new systems and processes

Professional background

Office Shoes

Merchandising Director

Liz Claiborne

Head of Merchandising for Europe

Merchandising Manager


BA Politics & Government 2:1

London Guildhall University

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Top Issues That I Help Clients Address

1New Systems implementation

2Merchandise Planning and Trading

3Terminal stock management

4Pricing & Promotions

5Product Hierarchy