Julia Heyman is a Sr. Principal, Analyst within Gartner's Supply Chain Strategy practice. She leads and contributes to research projects that address chief supply chain officers' (CSCOs') key priorities. Her current coverage focuses on customer experience and customer segmentation as it relates to supply chain and driving profitable growth. Current research also includes how to drive frictionless supply chain performance around enterprise value.
Julia's tenure at Gartner has spanned conducting research, both quantitative and qualitative analysis, on CSCO and Chief Procurement Officers' most pressing priorities across talent, digital transformation, risk, and organization design.
Gartner, Inc., Principal, Research Supply Chain, 5 years
Supply Chain Growth, Customer Needs and Business Trends
B.S. Policy Analysis and Management, Cornell University
M.S. Sustainability Management, Columbia University