Gartner Expert

Karen Brown

Director Analyst

Karen Brown is a Director Analyst at Gartner Research, with a background wide-area networking subjects focused but not limited to U.S. carriers and associated vendors. Her coverage includes WANs, enterprise networking (Ethernet, MPLS, DIA and various access technologies), voice and unified communications, wireless-wireline convergence and SD-WAN.

Previous experience

Prior to joining Gartner, Brown worked as a strategic analyst for Denver-based One Touch Intelligence, covering business telecom services, wireless and cable MSO technology. Her background also includes stints as a writer/editor for various telecommunications trade publications including Multichannel News, Wireless Week and CED.

Professional background

KL Brown Consulting LLC


One Touch Intelligence

Senior Vice President of Industry Intelligence

Reed Business Information

Senior Editor

Areas of coverage

Cloud and Edge Infrastructure


BS (Journalism), University of Colorado at Boulder

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Top Issues That I Help Clients Address

1Network services provider contract negotiation

2Network service provider vendor selection

3WAN networking technology and options

4Wireless networking technology and options