Gartner Expert

KC Quah

Sr Director Analyst

KC Quah is a Research Director in the Gartner Supply Chain Research group. Mr. Quah's current research areas focus on Sales and Operations Planning. His research covers Pre-requisites to an S&OP, startup and implementation, self-assessment, maturity stage progression, S&OP organizational structure and implications.

Roles and responsibility

Chief Supply Chain Officer (CSCO)

VP/Director of Supply Chain

VP/Director of Planning

VP/Director of Operations

Director of Supply Chain Finance

Previous experience

Mr. Quah was a long time AMR/Gartner client, and joined Gartner from Intel where he spent 29 years in multiple roles including S&OP, Central Supply Planning, Solutions Technologist for Sourcing & Procurement, Service Manager in Supply Chain IT, Assembly/Test Planning Manager, Supply Network Business Process Manager, Strategic Planner, and Supply Chain Master.

Professional background

Intel

Supply Chain Master

Areas of coverage

Supply Chain Planning

Supply Chain Customer Fulfillment and Collaboration (retired)

Education

M.I.M., Thunderbird School Global of Management, AZ, U.S.

B.Sc., Biology, National University of Singapore, Singapore

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Top Issues That I Help Clients Address

1How to implement and improve sales and operations planning (S&OP) process

2Leveraging sales and operations execution (S&OE) to support S&OP process

3How to leverage S&OP self-assessment for maturity stage progression

4Identifying supply chain metric best practices and implications

5Identifying S&OP organizational best practices and implications

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