Gartner Expert
KC Quah
Sr Director Analyst
KC Quah is a Research Director in the Gartner Supply Chain Research group. Mr. Quah's current research areas focus on Sales and Operations Planning. His research covers Pre-requisites to an S&OP, startup and implementation, self-assessment, maturity stage progression, S&OP organizational structure and implications.
Roles and responsibility
Chief Supply Chain Officer (CSCO)
VP/Director of Supply Chain
VP/Director of Planning
VP/Director of Operations
Director of Supply Chain Finance
Previous experience
Mr. Quah was a long time AMR/Gartner client, and joined Gartner from Intel where he spent 29 years in multiple roles including S&OP, Central Supply Planning, Solutions Technologist for Sourcing & Procurement, Service Manager in Supply Chain IT, Assembly/Test Planning Manager, Supply Network Business Process Manager, Strategic Planner, and Supply Chain Master.
Professional background
Intel
Supply Chain Master
Areas of coverage
Supply Chain Planning
Supply Chain Customer Fulfillment and Collaboration (retired)
Education
M.I.M., Thunderbird School Global of Management, AZ, U.S.
B.Sc., Biology, National University of Singapore, Singapore
Top Issues That I Help Clients Address
1How to implement and improve sales and operations planning (S&OP) process
2Leveraging sales and operations execution (S&OE) to support S&OP process
3How to leverage S&OP self-assessment for maturity stage progression
4Identifying supply chain metric best practices and implications
5Identifying S&OP organizational best practices and implications