Gartner Expert

KC Quah

Sr Director Analyst

KC Quah is a Senior Research Director in the Operations, Industrial and High Tech team. KC's current research areas focus on HIgh Tech trends, Sales and Operations Planning, and Innovation. KC helps Gartner clients to understand and navigate the high tech environment, while maturing their planning processes.

Previous experience

Mr. Quah was a long time AMR/Gartner client, and joined Gartner from Intel where he spent 29 years in multiple roles including S&OP, Central Supply Planning, Solutions Technologist for Sourcing & Procurement, Service Manager in Supply Chain IT, Assembly/Test Planning Manager, Supply Network Business Process Manager, Strategic Planner, and Supply Chain Master.

Professional background


Supply Chain Master

Areas of coverage

Supply Chain Planning


M.I.M., Thunderbird School Global of Management, AZ, U.S.

B.Sc., Biology, National University of Singapore, Singapore

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Top Issues That I Help Clients Address

1How to implement and improve sales and operations planning (S&OP) process

2Leveraging sales and operations execution (S&OE) to support S&OP process

3How to leverage S&OP self-assessment for maturity stage progression

4Identifying supply chain metric best practices and implications

5Identifying S&OP organizational best practices and implications