Gartner Expert

Kelli Smith

Sr Director Analyst

Kelli Smith is a Senior Director Analyst in Gartner's Technology Product Management team within Technology and Service Providers research unit. Ms. Smith provides research and advisory services to large, midsized and emerging technology vendor organizations helping product management teams in two key areas in the Low-code Application Platform (LCAP) space:

Low-code Platform teams Providing guidance on Platform product strategy, successful product management practices, product planning, messaging, and go-to-market.

Low-code Application teams Providing guidance on Application product strategy to leverage low-code capabilities to understand and improve business impact and value proposition.

Previous experience

Prior to joining Gartner, Ms. Smith has 25 years of experience in software development, product management, and consulting at OpenText, Oracle, GEP, and through her privately-owned company. She has specialized in low-code platform/app development, innovations with low-code technology, go-to-market and low-code evangelist enablement activities. She is experienced in building product management teams from the ground up, improving the product management practice, and cultivating more productive relations between product management and cross-functional teams.

Professional background


Senior Director, Product Management


Director, Product Management


Principal Information Developer

Areas of coverage

Product/Service Organization and Leadership

Product/Service Discovery and Validation

Product/Service Design and Creation

Product/Service Introduction and Delivery

Product/Service Evolution and Management


Bachelor of Science, Communications, Multi-cultural Studies

Read More Read Less

Top Issues That I Help Clients Address

1Low-code application platform product strategy, planning, and prioritization.

2Low-code application platform market, size, and go-to-market opportunities.

3Strategies to work with business partners to drive business goals and customer success for both low-code platform and low-code application product teams.

4Build effective stakeholder engagement, collaboration, and cross-functional teams throughout the organization for both low-code platform and low-code application product teams.

5Low-code platform opportunities to innovate and expand value of products and services to disrupt the market.