Gartner Expert

Kevin Smith

Sr Director Analyst

Kevin Smith is a Senior Director Analyst within the Gartner CIO Leadership practice.

Kevin is a seasoned strategy, leadership, culture and change management practitioner having helped leaders and organization in numerous industries with successful business unit and organizational transformation.

Mr. Smith continually strives to provide executives actionable insights into the critical integration between people and the quality implementation of key initiatives that achieve their business results.

Kevin Smith has over 25 years of field-proven experience in organizational effectiveness and culture, change management, organizational transformation, strategy design and development, branding, and integrated communications. This knowledge and skill set was built in agency, corporate, entrepreneurial, and consultative environments, working across a variety of both business- to-business and business-to-consumer sectors. In industries such as technology, telecommunication, energy, health and wellness, engineering, and state government, Mr. Smith has worked with such organizations as IBM, Sun Microsystems, Ogilvy Mather, Qwest Communications, Teletech, ConEdison, Denver Public Schools, and Idaho Transportation Department.

Kevin has worked extensively with proven industry assessment tools and is Prosci change management certified.

Previous experience

Vice President, Partner


Co-founder, operations lead, and executive-level consultant for an Organizational Effectiveness agency serving large and small clients in Energy, Technology, State Govt., Healthcare, and Education.

Senior program, and project management of: Strategy Development and Execution, Organizational and Digital Transformation, Culture Change, Leadership Development and Coaching, Process Reengineering, Organizational Design, Large-scale Communications, Brand Development, Change Management, and Group Facilitation

Professional background


Founder and Vice President


Founder and President


Dir. Brand and Internal Communicatoins

Areas of coverage

CIO Leadership of Culture and People

CIO Impact on Digital Business Strategy and Execution

Corporate Strategic Planning

CIO Executive Leadership Development

Executive Leadership: Leadership Dynamics


Regis School of Management

Master's Degree in Organizational Behavior Studies

University of Arizona

Bachelor's Degree in Digital Communications and Media/Multimedia

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Top Issues That I Help Clients Address

1Maximizing senior leaderships' capacity to manage culture, change, and transformation

2Supporting strategy execution through engagement and inclusion

3Developing Digital leaders to prioritize efforts, build personal brand, and lead democratized digital

4Aligning culture and change management to business imperatives

5Decreasing risk of implementation initiatives through quality change management