Gartner Expert

Kirsten Barnum Sandoval

VP, Team Manager

Kirsten Barnum Sandoval is a Senior Executive Advisor in Gartner's CIO Research Group. With over 16 years of experience, Ms. Barnum Sandoval advises organizations in the management of their IT function. She serves as a subject matter expert in digital transformation, change management, CIO leadership and development, strategy and innovation, and talent management. As a Senior Executive Advisor, she provides thought partnership to client organizations by advising senior-level IT professionals regarding their strategic initiatives.

Previous experience

During her tenure at Gartner, Ms. Barnum Sandoval has worked with a diverse portfolio of Fortune 500 clients across multiple industries to drive organizational performance. As organizations focus on capturing business value from digital transformation, she has advised clients on defining their digital strategy, establishing digital operating models based on product lines, shifting IT's business engagement and governance, upskilling IT teams in entrepreneurial and managerial competencies and devising effective change management strategies.

Prior to assuming the Advisor role, Ms. Barnum Sandoval served as a Senior Director in Revenue Operational Excellence where she developed and implemented a revenue capabilities framework for a $625 million organization that defined a three-year strategic roadmap, defined global governance and talent standards, and re-engineered processes. Within this role, she successfully developed and launched a $15 million portfolio of global revenue enablement products managing and development, change management, user training, and communications.

Professional background

Gartner

Senior Director, Advisory

Areas of coverage

CIO Leadership of Innovation, Disruptive Trends and Emerging Practices

CIO Leadership of Technology Talent, Culture and DEI

CIO Role Evolution

CIO Leadership of Strategy, Governance and Operating Models

Education

M.B.A., Tuck School of Business at Dartmouth College

General Course, London School of Economics, With Honors

B.A., Mary Washington College, Cum Laude With Honors

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Top Issues That I Help Clients Address

1IT Operating Models (Move to Product Lines)

2Digital Transformation and Innovation

3CIO Leadership and Role Evolution

4Talent Management and Development

5Change Management