Gartner Expert

Kyle Davis

VP Analyst

Kyle Davis is a VP and the Key Initiative Leader for the Gartner for Technical Professionals Enterprise Applications team, where he leads our Enterprise Applications, CRM and customer engagement research. Mr. Davis also covers governing apps and automation within the Microsoft Power Platform.

Previous experience

Prior to joining Gartner, Mr. Davis was an Emerging Technology Principal responsible for strategic vision, thought leadership and direction setting for a consulting firm and its clients. He also filled roles in some exclusive advisory councils that would guide large vendors on where they should take their products and services.

Professional background

Catapult Systems

Emerging Technology Principal

Central Cardiovascular Clinic of San Antonio

Director of IT

Computer Solutions

Software Engineer

Areas of coverage

Integration Architecture and Platforms for Technical Professionals

Enterprise Applications for Technical Professionals

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Top Issues That I Help Clients Address

1Customer Engagement

2Low-Code, No-Code Platforms

3Contact Center as a Service (CCaaS)

4Salesforce

5Customer Relationship Management (CRM)