- Gartner client? Log in for personalized search results.
Gartner Expert
Lacy Lei
Sr Principal Analyst
Lacy lei is a Senior Principal Analyst covering digital workplace applications as part of Gartner's Employee Experience Technologies research group with a focus on unified communications and collaboration (UCC), meeting solutions, meeting devices and New Work Hub. She has an in-depth knowledge of China's Hybrid Working landscape and players.
Ms. Lei's helps clients make strategic decisions when selecting, designing or using effectively meeting solutions and devices, collaboration and new work hub applications, as part of a modern digital workplace.
Previous experience
Prior to joining Gartner, Ms. Lei led the Video Conferencing product management team at Anker, and worked closely with global and local meeting solution providers to define product portfolio, roadmap and go to market strategies. Previously at Poly, she played a pivotal role in driving transformation for hybrid workplace as a product manager. The versatile experiences of her working as part of IT, engineering, and sales teams, in addition to her exposure to organizations of varying scales (startups, government, and global) gave her hands-on expertise in strategy, financial modeling, user personas in the context of product management, hardware manufacturing and solution designing.
Professional background
Walt Disney World
Telecommunications Analyst
Poly
Product Manager
Anker Innovations LTD
Sr Product Manager
Areas of coverage
I&O Digital Workplace Transformation
Digital Workplace Applications
Education
Master of Science, Industrial & Systems Engineering, University of Florida
Bachelor of Science, Telecommunications Engineering, Beijing University of Posts & Telecommunications
Top Issues That I Help Clients Address
1Understanding pros and cons when making meeting/UCC/UCaaS vendor selection
2Using collaboration technologies, especially meeting solutions and UCaaS
3Determining key factors in building a meeting solutions / collaboration portfolio
4Selecting meeting room systems and devices
5Enablement strategies for new work hub applications in China