Gartner Expert

Lloyd Jones

Sr Director Analyst

Lloyd Jones is a Senior Director Research working with utilities across electric, gas and water. His research focus leverages technology to create business value, with its implications for CIOs who must perform and transform. Mr. Jones transform research covers the impact of the energy transition, digital transformation and innovation. His perform research includes technology optimisation and modernization, covering strategy, business models, operational technology, asset management and optimization. Energy and Utility leaders can use this research to create sustainable organisations.

Previous experience

Mr. Jones has been engaged in utility engineering, system planning, information technology and corporate planning and industry structure for more than 28 years. Before joining Gartner in 2019, he worked as a consultant in enterprise asset management, covering systems and process. Previously Mr. Jones worked as an internal consultant developing line of business strategies in response to regulatory and market shifts, driving the adoption of energy as a service, enabled through a platform strategy that spanned smart meters to predictive command centres. Mr. Jones has extensive experience across IT leadership roles including enterprise architecture, project delivery, operations and analytics.

Professional background


Principal Consultant Utilities


Corporate Consultant


Engineer in Training

Areas of coverage

Energy and Utilities Technology Optimization and Modernization


Post Grad Dip, Managing Technology

B.Sc., Electrical Engineering

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Top Issues That I Help Clients Address

1Utility Transformation Information and Technology Strategies and Responses

2Utility Optimization by Leveraging Operational Technology for Business Mr. Jones has been engaged in utility engineering, system planning, IT, and corporate planning and industry structure for moralue

3Disruption and Innovation Management

4Leveraging Insight From Operational Key Performance Indicators

5Utility Legacy Platform Cost Optimization